City Record Services, a registered, professional photocopier, recognizes that there are several document retrieval services you could choose from.  We know that personal customer service is what sets us apart from the competition and guarantee that a representative will personally answer the phone when you call.

Building relationships with record custodians is one important way we can provide extra service.  City Record Services has strong business relationships with insurance, medical and legal custodians throughout California, enabling us to expedite your requests.

City Record Services offers personal follow up: you will be notified immediately when there are difficulties in obtaining the requested records.

We provide the following support services to ease your job:

• Preparation of special authorizations and delivery to claimant and/or applicant's attorney for signature

• Document Review to ensure that you receive the records you need

• Upon discovery of additional unknown facilities, we will notify you and prepare requests

• Retrieval of previously ordered records for delivery to doctors in time for QME/AME

• Complementary delivery within the San Diego metropolitan area

• Complementary research to locate facilities when address unknown

 

Here are some Resource Links that we have found helpful: